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4.9 Exceptional - Verified Company
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The buying of our spiral machine was made very easy and we were constantly kept informed of the status of delivery. Even though the delivery took a long time because we live in Tenerife an island in the middle of nowhere we were updated daily as to where and when the spiral mixer would arrive. Upon arrival the machine was perfectly packaged. The machine is of excellent quality and made our 10kg of pizza dough at 80% hydration without any problem. A big thank you to the company and the lady that kept us up to date with every movement from Italy to Tenerife. I highly recommend the company.
I placed a request to buy the Famag im 10s spiral mixer and from the first time I dropped a WhatsAppe message inquiring if they ship to Saudi Arabia or not and the resp9nse was immediate with positive answer. The mixer arrived within 2 weeks from the payment placement. The mixer arrived intact and working perfectly. I asked them to change the plus from European into UK type which they also did. I'm extremely happy about the whole process never the less cost wise they are also great. Thnx a lot for the excellent customer experience
Quick and efficient service
Quick and efficient service. Lots of part s available. Quick delivery even though all the way from Italy to UK.
Date of experience: May 21, 2024
Exzellenter Service! Gerne kaufe ich hier wieder ein
Die Transaktion war erfolgreich.
Alle Fragen wurden umgehend beantwortet und der Service war sehr gut.
Sehr professionell mit dem Transport nach Deutschland. Ich bestelle sehr gerne wieder!
Colis bien reçu et articles conformes à ce qui était demandé. Bonne communication avec l’équipe qui a pu me renseigner rapidement sur les délais de livraison. Merci. À recommander.
Everything went fine. We had some things to clearify because of international VAT and the communication using WhatsApp was easy and fast. After payment I received the ordered slush machine within some days from Italy to Germany. The machine arrived in best conditions.
Precisi nei modi e nei tempi.
Ottimi consigli, ottima Assistenza sono già cliente e rimarrò fedele! Grazie ancora
A+++++
Grazie ancora
November 13, 2022
Ho sempre trovato quello che cercavo descrizione chiara tempi di consegna nella norma buoni
Veloci
Veloci, precisi ed esaudienti nelle richieste. Bravi
Tutto ok e tempi rispettati.
Spartifiamma Soget
Ho acquistato degli spartifiamma per una cucina 4 fuochi. Assistenza telefonica perfetta, la Sig.Aureli e stata gentilissima. Spedizione altrettanto , il tutto arrivato ben imballato . Consiglio e tornerò ad acquistare.
Azienda professionale
Azienda professionale, competente e seria. Ho acquistato da loro un granitore e una macchina per la cioccolata: spedizioni veloci e ben imballate. Prodotti validi. Assistenza dopo la vendita perfetta, anche in caso di sostituzione pezzi delle macchine. Assolutamente da consigliare
Ottimo servizio
Ottimo servizio. In futuro non esiteremo ad affidarci ad Aureli food equipment.
Tempi brevissimi
Ho ricevuto il prodotto acquistato in tempi brevissimi, assistenza pre vendita ottima, grande cortesia e disponibilità post vendita.
